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paid but no upgrade

Posted: February 24th, 2006, 10:33 pm
by salamienet
hello , i paid using via paypal via Register to unlock hidden link , the problem was that i wasnt signed up for the 'free account' before i purchased the 24.99 subscription , please look into the matter.

Posted: February 24th, 2006, 11:28 pm
by lilfisher
PM tault_admin with your transaction ID from paypal and what e-mail you paid from. it should be fixed within 24-72 hours depending on when admin next logs in

Posted: February 25th, 2006, 11:15 am
by Tault_admin
Most likely you didnt pay with an instant payment. When using an echeck you need to wait till it clears. Check the faq and the main post in account support that says read here.