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Premium Access

Posted: September 16th, 2006, 12:18 am
by acetch
I purchased the premium membership the other day, but it is still not showing up under my subscriptions. I paid via credit card (not paypal) and it has been billed already. I PM'd taunt admin but still have not head anything back. If someone could fix this it would be great.

Thanks

Posted: September 16th, 2006, 12:45 am
by lilfisher
by creditcard you used verisign. please PM tault_admin the information once again because he has to double check if it the transaction went through. then he will upgrade you manually. verisign never has a automatic upgrade by how their system interacts with ours

Posted: September 16th, 2006, 10:41 pm
by pappalazz
i have had the same problem i payed via paypal and did get premium member access for a few days but nowi cant get access and it only shows free basic membership in my subscriptions. pls help

Posted: September 17th, 2006, 12:00 am
by lilfisher
please pm tault_admin your transaction ID and what e-mail you paid from to have this fixed asap

Posted: September 17th, 2006, 7:47 am
by pappalazz
i have sent my details to admin but still no fix

Posted: September 17th, 2006, 9:08 am
by lilfisher
if you sent another pm after i asked the question it should be less than 24 hours until its fixed. if you havnt please pm him again. occasionally ta will miss a pm and not reply or do anything to him due to the multitude of pm's he gets a day

Posted: September 17th, 2006, 7:18 pm
by Tault_admin
You should get a response shortly today. We have been looking over it.