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Membership Issues (PLEASE HELP!!)

Posted: October 10th, 2006, 1:06 pm
by juicer16
Alright I made this account and i bought the Premium Membership.

I received my order confirmation in my email and everything.
I have the msg saying i payed for this.

I have emailed AND PM'ed the tault admin like i read about and still nothing has been corrected.

My week is almost over to cancel my membership and i would like to see what the site has to offer but I cant do that because I cant access any premium forums etc....

Please help me!!! someone...anyone..

Posted: October 10th, 2006, 1:41 pm
by lilfisher
please PM tault_admin one more time as he may have missed the first one. lateley all the admins have been busy with trying to get the new update up and running so the site has been for the most part moderator run. not saying that the admins arent doing anything its just that they dont log in as many times as they used to

Posted: October 10th, 2006, 6:05 pm
by juicer16
still nothing ............

Posted: October 10th, 2006, 6:24 pm
by kourath
give it a little more time, eventually TA will see the PM and fix it, and you might get some kind of free bonus for the troubles

Posted: October 10th, 2006, 10:33 pm
by lilfisher
there have been problems with internet and paypal in the past few days for tault_admin. this should be cleared up by tomorrow. the expected date was today but it got pushed back one more date. dont worry even if it hits over a week you should still be eligable for a refund if you want and you should also get some free premium time

Posted: October 11th, 2006, 6:19 am
by juicer16
I appreciate the responses

well the thing is I paid with a Visa credit card.... =(

hopefully it will get cleared up today.

Posted: October 11th, 2006, 9:27 am
by xxxgod
Just to add a extra note juicer16, please dont post the topic title like "Membership Issues (PLEASE HELP!!)"

Just post: "Membership Issues" we will allways try our best to help so dont do that, its quite rude.

Remember Visa Credit Card takes its time to clear in taults bank. If it bounced and didnt work then thats why.

Posted: October 11th, 2006, 10:23 am
by lilfisher
creditcards dont bounce. if they do its because its over the limit and it wont let the transaction go through. the problems should be fixed before the end of today.

i am sorry for all the trouble this has caused you

Posted: October 11th, 2006, 8:38 pm
by Tault_admin
pm already sent to him and problem will be fixed shortly :)