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Billing

Posted: April 25th, 2008, 2:14 am
by norbs
Okay 2 days after I made this account I was unhappy with what this website had with it and did not think it was worth the 12 bucks, so I followed your 100% satisfaction guide on getting a refund.

However, 30 days latter, no refund. And for some reason I will just charged 3.95 from my paypal. even though your FAQ says you will never be charged, you pay by the year.

If if no one here can help me I will just file a gribe in the paypal fraud department.

Posted: April 25th, 2008, 10:40 pm
by kagami
If you didn't turn off the Premium Membership from the Premium Membership menu then you would still get billed the 3.95 a month.

It stopped being pay by the year and pay by the month so that they could afford paying the programmers for their work.

Contact tault_Admin to handle your refund please.

Posted: April 25th, 2008, 11:52 pm
by Tault_admin
Never got your thing on the refund. You have been refunded. To cancel your account you just need to simply log into paypal and find active subscriptions. Problem fixed.