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Why is it so hard to renew an account?!

Posted: May 12th, 2008, 2:19 am
by megagamer3
All I want to do is pay you guys money for one of my mutiple accounts - why is it so damn hard?!

I keep getting "this credit card is already used by a paypal account" - I dont want to pay over paypal - why wont you guys take my money from my Visa?!

*sigh*

Posted: May 12th, 2008, 1:03 pm
by Tault_admin
Its how paypal is set up sorry in no way is it done by us. Please contact paypal on this one so it may be fixed asap.

Posted: May 12th, 2008, 2:41 pm
by megagamer3
I don't know my paypal account info as I m not using it.

How come I cant just log in on my account and renew/upgrade it to Premium member using my Visa Card?

Posted: May 13th, 2008, 4:20 pm
by Tault_admin
We set it up via paypal because the previous payment service wasnt working out well for members and the site. We are working on a new provider.

Posted: May 22nd, 2008, 2:58 am
by megagamer3
Can you please give me an ETA on the new provider. 2 of my accounts have run out and the 3rd is running out in June.

It seems a little odd to have a business where the customer can't pay - ditch Paypal and let me pay with my VISA lol.

There must be a way "around" this paypal issue - plz guide me.

Posted: May 22nd, 2008, 3:37 am
by megagamer2
Finally figured it out. Damn it s hard to give you guys money :(

Posted: May 22nd, 2008, 2:35 pm
by Tault_admin
Sorry we would want to just use easier carriers. The problem is people doing actually illegal things is making it hard on us.