Question how site fees are done.
Posted: March 6th, 2008, 8:43 am
Hello,
I was in the process of placing my order when I was taken back when the price suddenly made a change on me at checkout. Plastered in your advertising is $3.95 -- Singup for $3.95! Even when you fill out the form to upgrade membership it says $3.95. There is no mention of a "setup fee" anywhere on the upgrade member form. You only see this "setup fee" of $14.95 when you redirect to paypal for processing.
Now quite honestly that screams deception! Minimum it's bad advertising strategy, and you just come out as being an just being a flat out !@#$%^&*. Thats my reaction when I see advertising like this. You can't tell me that is not done on purpose. This leads me to believe if you're going to be deceptive on your pricing you would have no qualms about being deceptive on your product claims itself.
Now, if you would of showed me that $14.95 up front instead of trying to hide it, I would of not thought twice about paying for your product again. Now, however, I'll be looking at your competition before I make up my mind on where I will spend my hard earned dollar.
Just a side note: There is mention of a setup fee IF you don't have an account already setup. However, there is still NO mention of the price.
May be a small fee.. Where does it explain which accounts don't get charged a setup fee? I don't see anything linked that would explain to me how much the setup fee is. Which accounts will be charged a setup fee and which will not?
Yet again, you only see fee amount mentioned when you forward to paypal for processing. How this type of advertising can be good for your sales conversions is beyond me.
I was in the process of placing my order when I was taken back when the price suddenly made a change on me at checkout. Plastered in your advertising is $3.95 -- Singup for $3.95! Even when you fill out the form to upgrade membership it says $3.95. There is no mention of a "setup fee" anywhere on the upgrade member form. You only see this "setup fee" of $14.95 when you redirect to paypal for processing.
Now quite honestly that screams deception! Minimum it's bad advertising strategy, and you just come out as being an just being a flat out !@#$%^&*. Thats my reaction when I see advertising like this. You can't tell me that is not done on purpose. This leads me to believe if you're going to be deceptive on your pricing you would have no qualms about being deceptive on your product claims itself.
Now, if you would of showed me that $14.95 up front instead of trying to hide it, I would of not thought twice about paying for your product again. Now, however, I'll be looking at your competition before I make up my mind on where I will spend my hard earned dollar.
Just a side note: There is mention of a setup fee IF you don't have an account already setup. However, there is still NO mention of the price.
Note - There may be a small one time setup fee for new members.
May be a small fee.. Where does it explain which accounts don't get charged a setup fee? I don't see anything linked that would explain to me how much the setup fee is. Which accounts will be charged a setup fee and which will not?
Yet again, you only see fee amount mentioned when you forward to paypal for processing. How this type of advertising can be good for your sales conversions is beyond me.