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Getting double charged for my subscription
Posted: December 17th, 2008, 1:10 pm
by alchemyx
Well, first off, I still can't get anything to work right except EQ crafter, but thats a whole n'other story... Anyways, I went from weekly to monthly on 12/15/08, which was paid, and just today, I got hit with another $4.95 for the weekly subscription. I'd like a refund, please, and to make sure this doesn't happen again. Thanks
Posted: December 17th, 2008, 2:16 pm
by wyvernx
Go to paypal.com click on the transaction, then on the subscription ID (looks like S-XXXXXXXXXXXXX) then click on cancel. and then on confirm cancel. Then y ou wont get charged anymore.
Posted: December 17th, 2008, 2:45 pm
by alchemyx
What about the $5 I've already been charged over?
Posted: December 18th, 2008, 11:49 am
by Tault_admin
Send me a quick pm and we can fix it
Posted: December 23rd, 2008, 7:23 am
by alchemyx
I sent you that PM.
Posted: December 23rd, 2008, 8:04 pm
by Tault_admin
Then you should have a reply and your problem should be nearly fixed if not already fixed
Posted: December 29th, 2008, 6:23 am
by alchemyx
It's not. I don't have a reply, and my paypal balance hasn't changed.
Posted: December 30th, 2008, 11:19 pm
by Tault_admin
Thats odd must of accidentally have had missed it.