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Cannot access the restricted forums...

Posted: February 26th, 2007, 8:21 pm
by tault_stigma
Whats up?

Suddenly out of the blue I cant access the resticted forums (ie. any part not open to the public). It says you need "special access" to view posts in these forums. But I am paid member.

is it a bug, or a change or what? Someone enlighten me?

-Stigma

Posted: February 26th, 2007, 8:37 pm
by docdocgoose
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EDITED
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Just noticed you are a regular member, You first joined on J: 6March2005, I am assuming that was when you bought/earned a prem acct allowing you 1 yrs access? Did you renew a week early last year? that would of moved you up a week early for expiration.Dont know why it moved you to regular looks like you should have about a week left, but need the mods to look into it since they can see deep into your soul....err...account...yeah I meant account. :)
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Posted: February 27th, 2007, 12:53 pm
by tault_stigma
I was pretty sure I had a running (ie. auto-renewing) subscription...

but il look into it. If there isn't any sorta new rules or anything, the chances are its just an account/subscription issue as you say.

-Stigma

Posted: February 27th, 2007, 2:34 pm
by lilfisher
auto-renewal was removed a few months after the move to TU because many people where complaining of it automatically charging them when they quit because they never unchecked the option to not do that.

Posted: February 27th, 2007, 3:12 pm
by Tault_admin
fixed. A few accounts had free access accidently and we have removed that and just a few accounts where bugged from that.

Posted: February 28th, 2007, 3:11 pm
by shadowedge
Now will you fix my account please I am having same problem

Posted: February 28th, 2007, 3:12 pm
by shadowedge
hmmm i check something

Posted: February 28th, 2007, 4:40 pm
by shadowedge
looks like i payed on Sat, 25 Nov 2006. Can you fix my account please

Posted: February 28th, 2007, 4:56 pm
by lilfisher
please pm tault_admin the transaction details and this will be fixed asap

Posted: March 2nd, 2007, 6:20 pm
by shadowedge
i sent PM, but still not fixed yet =(

Posted: March 2nd, 2007, 7:10 pm
by lilfisher
tault_admin has been having real life problems the last few days so he has been unable to get on the forums. he should log on tonight but there is no guarantee.

Posted: March 3rd, 2007, 10:05 am
by shadowedge
I all is ok. We all have problems sometimes.