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Getting double charged for my subscription : General Discussion
Posted: December 17th, 2008
alchemyx
Total Posts:12 Joined:2008
Well, first off, I still can't get anything to work right except EQ crafter, but thats a whole n'other story... Anyways, I went from weekly to monthly on 12/15/08, which was paid, and just today, I got hit with another $4.95 for the weekly subscription. I'd like a refund, please, and to make sure this doesn't happen again. Thanks :-)
Posted: December 17th, 2008
wyvernx
User avatar
Premium
Total Posts:6718 Joined:2004
Go to paypal.com click on the transaction, then on the subscription ID (looks like S-XXXXXXXXXXXXX) then click on cancel. and then on confirm cancel. Then y ou wont get charged anymore.

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Posted: December 17th, 2008
alchemyx
Total Posts:12 Joined:2008
What about the $5 I've already been charged over?
Posted: December 18th, 2008
Tault_admin
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administrator
Total Posts:29918 Joined:2002
Send me a quick pm and we can fix it :)
Posted: December 23rd, 2008
alchemyx
Total Posts:12 Joined:2008
I sent you that PM.
Posted: December 23rd, 2008
Tault_admin
User avatar
administrator
Total Posts:29918 Joined:2002
Then you should have a reply and your problem should be nearly fixed if not already fixed :)
Posted: December 29th, 2008
alchemyx
Total Posts:12 Joined:2008
It's not. I don't have a reply, and my paypal balance hasn't changed.
Posted: December 30th, 2008
Tault_admin
User avatar
administrator
Total Posts:29918 Joined:2002
Thats odd must of accidentally have had missed it.
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