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Cannot access the restricted forums... : Vanguard Discussion

Posted: February 26th, 2007
tault_stigma
Whats up?

Suddenly out of the blue I cant access the resticted forums (ie. any part not open to the public). It says you need "special access" to view posts in these forums. But I am paid member.

is it a bug, or a change or what? Someone enlighten me?

-Stigma
Posted: February 26th, 2007
docdocgoose
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EDITED
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Just noticed you are a regular member, You first joined on J: 6March2005, I am assuming that was when you bought/earned a prem acct allowing you 1 yrs access? Did you renew a week early last year? that would of moved you up a week early for expiration.Dont know why it moved you to regular looks like you should have about a week left, but need the mods to look into it since they can see deep into your soul....err...account...yeah I meant account. :)
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Posted: February 27th, 2007
tault_stigma
I was pretty sure I had a running (ie. auto-renewing) subscription...

but il look into it. If there isn't any sorta new rules or anything, the chances are its just an account/subscription issue as you say.

-Stigma
Posted: February 27th, 2007
User avatar
Total Posts:6802 Joined:2005
auto-renewal was removed a few months after the move to TU because many people where complaining of it automatically charging them when they quit because they never unchecked the option to not do that.

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Posted: February 27th, 2007
User avatar
administrator
Total Posts:29917 Joined:2002
fixed. A few accounts had free access accidently and we have removed that and just a few accounts where bugged from that.
Posted: February 28th, 2007
shadowedge
Now will you fix my account please I am having same problem
Posted: February 28th, 2007
shadowedge
hmmm i check something


Last edited by Guest on March 1st, 2007, 2:52 am, edited 1 time in total.
Posted: February 28th, 2007
shadowedge
looks like i payed on Sat, 25 Nov 2006. Can you fix my account please
Posted: February 28th, 2007
User avatar
Total Posts:6802 Joined:2005
please pm tault_admin the transaction details and this will be fixed asap

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Posted: March 2nd, 2007
shadowedge
i sent PM, but still not fixed yet =(
Posted: March 2nd, 2007
User avatar
Total Posts:6802 Joined:2005
tault_admin has been having real life problems the last few days so he has been unable to get on the forums. he should log on tonight but there is no guarantee.

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Posted: March 3rd, 2007
shadowedge
I all is ok. We all have problems sometimes.
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