My complaint is on
www.brogame.com
They deliver fine - as in gold, no worries. As soon as it is available they contact you via phone, go to live support and say your ready to accept their order. . . 30 minutes later the help service gets back to you and says it is ready and a guy will send you your oder. Ok, I waited, 20 minutes later it comes. No problem.
My problem is their powerleveling though. Got my account suspended AND banned! Oh boy was I pissed. Went to the help service, and they said to get your account back yourself. It hit 60 fine and dandy, but I logged in once, BAM! down. Either Blizzard is cracking down, or they have too widespread of the I.Ps. - do not use them.
Oh, not only that it took a day and a half to start the power level and my package came with a free prof level up to 300... Which they didn't do. So, I am sitting here with my account just waiting to get a reply from blizzard with a yay or nay for account reactivation. Good thing I bought another account that was supposed to be for a friend, oh well.