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Account converted to basic account?? : General & Trouble Shooting

Posted: November 5th, 2005
bakabear
Hey, I signed up a couple months ago and everything was great. about a month ago I moved, and in the last few days I got my computers back up, blew them out and created new ghost images for both. I attempted to log in and it kept telling me my information was wrong. I did password recovery and it reminded me of my username and password. I log in and in the forums it says I have to have a premium membership to view the forums. I still have my confirmation information through paypal for the payment, and all the information stating i'm good for another 10 months but now on my sub information page it says first a basic sub and under that another basic sub rather then premium membership that i used to have. I cant for the life of me find a link to email someone regarding my situation and i've sent a PM to a couple admins with no avail, anybody know whats goin on and how / what i can do to fix this. Thanks
Posted: November 6th, 2005
bakabear
Ignore This Post (or mod can delete it)


Last edited by Guest on November 22nd, 2005, 10:51 am, edited 1 time in total.
Posted: November 7th, 2005
bakabear
still waiting for a mod to get back to me :>_<:
Posted: November 7th, 2005
User avatar
administrator
Total Posts:29918 Joined:2002
Hmm bakabear you sure. I cant seem to even find your account ever being premium thats odd. You sure this is the correct account?
Posted: November 8th, 2005
bakabear
Well its the only account i'm aware of having. I'll PM you the paypal sub info, and my registered email info and if anything look it up for me. I'll send the PM now
Posted: November 8th, 2005
bakabear
ok sent the PM with the sub info. Also the outgoing PMs always go to outbox and not sentbox. Is that normal?
Posted: November 9th, 2005
User avatar
administrator
Total Posts:29918 Joined:2002
k ill get that fixed asap
Posted: November 9th, 2005
bakabear
thanks!


also is that PM thing normal that nothings goes into the sentbox just the outbox?
Posted: November 9th, 2005
User avatar
administrator
Total Posts:29918 Joined:2002
Yea
Posted: November 12th, 2005
bakabear
account is still in regular status. >_<
Posted: November 13th, 2005
User avatar
administrator
Total Posts:29918 Joined:2002
odd thought it was fixed ill check it personally.
Posted: November 13th, 2005
bakabear
i'll post in the morning if it went through or not, thanks -=D
Posted: November 14th, 2005
bakabear
Still not premium status. any way i can get reimbursed for this downtime? Like an extension on the back end of my year?
Posted: November 15th, 2005
bakabear
btw admin, what the heck is your avatar? Looks like a radioactive llama with the a goofy smile
Posted: November 18th, 2005
bakabear
I am still a regular member, when is this going to get fixed???
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