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Payed And No Premium : Legacy General & Troubleshooting

Posted: May 5th, 2006
sourapple22
Hey no one seems to be answering my questions so I thought i'd make my own post. I payed TU 24.95 Today about 4 hours ago and haven't recieved my premium membership. I'm not angry or anything but wondering if this was an issue with the new forum, how long I would have to wait, and if I was going to lose days on my subscription? Thanks for your time
Posted: May 5th, 2006
ven271
In the same boat...
Posted: May 5th, 2006
picadude
there was a recent update, and many bugs were found, there are getting fixed, soo don't worry if you paid correctly you will get your premium, its just matter of time..
Posted: May 6th, 2006
sourapple22
Jus t asuggestion, along with the email saying you gradly took the new users money, you should also say your having site problems it'll save alot of forum room and give the user that feeling of peronal attention.
Posted: May 6th, 2006
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Total Posts:6802 Joined:2005
we do say we are having forum trouble. go into the forum index andsee the the announcements at the very top saying we are having problems

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Posted: May 7th, 2006
thorkis
It says specificly in that post you are refering to that premium accounts not working 100% has been fixed, but after 5 hours of waiting I still cannot get in to the forum postings.
Posted: May 7th, 2006
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Total Posts:6802 Joined:2005
that is for most people. we always have had and will have some bugs with people joining. to fix it PM Tault_admin and send him your transaction ID and e-mail you paid from. also if you paid by e-check you have to wait untill this clears

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Posted: May 8th, 2006
thorkis
PM Tault_admin my a$$ he still has not responded and I still have no access. Obviously im going to demand a refund and warn any that mention this lame A$$ site to me. Things like joining should be automated that way we don't have to wait for some !@#$%^* to accept the money we have already givin.
Posted: May 8th, 2006
thorkis
Oh and btw i payed with paypal, the money did go through.
Posted: May 8th, 2006
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Total Posts:6802 Joined:2005
joining is automated, giving premium is automated but for some reason its not giving access to the newer members. strange bug but its there and is being worked on currently

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Posted: May 9th, 2006
tault_wilsoni
well i guess im not the only one that has this problem. Nice site take my money and will not give me access. Hope the satifaction guarantee works.




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Joined: 14 Mar 2005
Posts: 1


not sure about this but i joined may 8 th ? humm
Posted: May 9th, 2006
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Total Posts:6802 Joined:2005
when you created your account does not matter. when you paid does. yes the satisfaction guarantee works and you are free to request your money. if we have nother bug in the system its something that needs to be fixed and find out why it keeps happening but again feel free to get your money back

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Posted: May 9th, 2006
tault_wilsoni
i dont want my money back would just like to get what i payed for. Hope they can clear this up soon. Thanks for your time
Posted: May 9th, 2006
tault_wilsoni
thank it seem to be working....fast fix






THANK-YOU! :lol:
Posted: May 15th, 2006
lygend
I'v been a member for along time, and I can acceses the forums, but when i check my subscription it says that I have free basic, and not preminum. I can't acess Xunleashed anymore =/ I'v emailed support twice, but no reply.
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