If they actually hire someone to be a real moderator that filters out the bokeboke posts and answers user problems it might be decent.
For me personally I just see an influx of people who can't read the documentation and asks about AFBot in XUFish support threads while saying they're using XUFish.
Recently I've grown more and more annoyed with the level of support provided, when I joined you could actually get a reply when you posted in the forum. Now it seems WyvernX is the only one who replies and he most certainly can't answer many technical questions.
The forum even has a blue card feature which can't even be used! There's functionality for reporting posts but you have to PM a mod about it, can't blue card it. sheesh... May seem trivial but I post a lot.
Frankly, the way XU has been going the last half year I'll prolly withdraw sooner rather than later just to not support the product. WyvernX is a nice guy but he can't do everything.