I agree with what you have said, the forums are desolate. I haven't looked at these forums in a few months either and it hasn't changed at all.
It still seems to me that TU only supports a few of the games listed and lets the others go to waste. I didn't renew my subscription because of this.
I contributed a little here and there but TU needs to bone up and provide good services to subscribers. A bypass for Hero would be nice but I really doubt they will because they have better things to support such as VG, LOTRO, and the few other larger MMO's.
Good luck to the little guys cuz they really don't care what you think.
FLAME ON!