Sometimes, not sure it is everyday late at night, there is a server reset or semething like that. To save your work, you have to go to commands then save.
Grab a rare item, save your data, then give it to a friend and tel him to save it. After the reset is done you and your friend will have that item. It doesnt always happen, they are trying to fix this so sometimes it will save even if you dont tell it to so it works best if there is less time in between your trade and the reset.
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