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IMPORTANT INFORMATION ABOUT YOUR SWG ACCOUNT - 12 SERVERS C : Star Wars Galaxies Discussions

Posted: September 21st, 2009, 2:26 pm
 
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Image IMPORTANT INFORMATION ABOUT YOUR SWG ACCOUNT - 12 SERVERS CLOSING ON OCTOBER 15, 2009(0)
Dear Star Wars Galaxies? Account Holder,

Due to the overwhelming success of the recent Free Character Transfer Service, we want to inform you that on October 15, 2009, at 5:00 PM PT, Sony Online Entertainment (SOE) will close the following 12 Star Wars Galaxies servers:

 
      -Corbantis
      -Europe-Infinity
      -Intrepid
      -Kauri
      -Kettemoor
      -Lowca
      -Naritus
      -Scylla
      -Tarquinas
      -Tempest
      -Valcyn
      -Wanderhome

Character creation will be disabled on the affected servers beginning September 15, 2009 at 4:00 AM PDT.

In accordance with the server closure date, the Free Character Transfer service has been extended through October 15. 2009. Between September 15, 2009 and October 15, 2009 at 4:59 PM PT all characters on the affected servers are eligible for a one way, one time Free Character Transfer* to any of the remaining thirteen (13) Star Wars Galaxies servers. After October 15, 2009 at 5:00 PM PT, any characters and their associated items and structures remaining on the identified servers being closed will no longer be accessible on your Star Wars Galaxies or Station Access account.

Please visit http://starwarsgalaxies.station.sony.com/freects/ for complete details on how to transfer your character using the Star Wars Galaxies Free Character Transfer Service.

We appreciate your loyalty and commitment to Star Wars Galaxies and value having you in the community. We hope that you will continue to play on one of the 13 thriving Star Wars Galaxies servers and look forward to sharing many more new and exciting Star Wars? themed adventures with you in the coming months as we introduce the Chronicle Master System, Death Troopers, and the upcoming Galactic Civil War enhancements.

Server Closure FAQ

Sincerely,
Sony Online Entertainment

*Terms and Conditions Apply:
    -In connection with the identified servers, Free Character Transfer Service will be available through 4:59 PM PDT on October 15, 2009. This "Free Character Transfer Service" only applies to a one-time/once per character move from an identified server to be closed to one of the remaining galaxy servers as determined by SOE in its sole and absolute discretion. All characters much be transferred to and from the same Station account.
    -Your character must be located on one of the original 10 ground planets at the time of your transfer request to perform a server transfer.  The original 10 ground planets are Corellia, Dantooine, Dathomir, Endor, Lok, Naboo, Rori, Talus, Tatooine, and Yavin 4.
    -For purposes of this Free Character Transfer Service, the identified servers closing October 15, 2009 include: Corbantis, Intrepid, Kauri, Kettemoor, Lowca, Naritus, Scylla, Tarquinas, Tempest, Valcyn, Europe-Infinity and Wanderhome.
    -Valid destination servers include: Ahazi, Bloodfin, Bria, Chilastra, Eclipse, Europe-Chimaera, Europe-FarStar, Flurry, Gorath, Radiant, Shadowfire, Starsider, and Sunrunner.
    -To access the Free Character Transfer Service, you must login to Star Wars Galaxies with the character you would like to transfer. You will be notified that your character qualifies for the free character transfer service opportunity when you login. Eligible characters may also enter "/freects" to begin the transfer process. Only one character may be transferred at a time. Please read and respond carefully to each question and answer entry you type. All Character Transfers are considered final and cannot be reversed.
    -Free Character Transfer Service terms and limitations: Please be aware that Vendors and contents of Vendors will not transfer. Items equipped by the character (and/or contained within items equipped by the character) will transfer. Items in the character's inventory (and/or contained within items in the character's inventory) will transfer. Items in the character's bank (and/or contained within items in the character's bank) will transfer. Items in the character's datapad (and/or contained within items in the character's datapad) will transfer. Items that do not qualify as either "items equipped by the character" or "items in the character's datapad" as noted in the aforementioned terms, will not transfer.
    -Please note that any items that are connected to your in-game structures must be packed up with the structure(s) or they will not be transferred.
    -Character names are not guaranteed on galaxy-to-galaxy transfers. If the character's name has already been used on the Galaxy you wish to move to, you will be able to enter a new name in the field provided (subject to the terms and conditions of the Character Naming Policy).
    -Character transfers from one account to another are not part of the Free Character Transfer Service.
    -If you attempt to transfer characters in violation of these guidelines, restrictions, the Terms of Use for Star Wars Galaxies, the Software License and Limited Warranty agreement or the Rules and Policies (for instance, attempting to transfer characters from another person's account or to or from an account purchased by or for you for another person on which you are not the original registered user of that account), the characters will not be moved, your request will not be processed or approved, and your account(s) will be subject to review and appropriate disciplinary action taken.
    -Any characters that are not transferred before the October 15, 2009 server closure date will be removed from your character list.
    -Sony Online Entertainment and LucasArts do not ensure continuous or error-free access, use or availability of any game content, feature, game-play or server and may change, modify, disable, suspend or remove any such content, feature, game-play or server at their sole discretion.

 

STAR WARS GALAXIES? SERVER CLOSURE F.A.Q.

 

Which servers will be closing?

The following 12 servers will be closing on Thursday, October 15 2009:

-          Corbantis

-          Europe-Infinity

-          Intrepid

-          Kauri

-          Kettemoor

-          Lowca

-          Naritus

-          Scylla

-          Tarquinas

-          Tempest

-          Valcyn

-        Wanderhome

When will these 12 servers be closed?

These servers will be closing on Thursday, October 15, 2009, at 4:40 PM Pacific Time.

Why are you closing these 12 Star Wars Galaxies Servers?

The Free Character Transfer Service launched earlier this year with the intention of allowing players to transfer to servers with more active communities, creating a more vibrant and memorable Star Wars Galaxies gaming experience. The Free Character Transfer Service was a phenomenal success, leaving the less active servers in an undesirable position. In order to help streamline the current and new user experience, we have made the decision to close the less active servers and focus on the thriving Star Wars Galaxies servers.

Can I move my characters off of these servers?

Yes, you can move any character from the 12 identified servers up until Thursday, October 15, 2009 at 4:59 PM PT. Please see http://starwarsgalaxies.station.sony.com/freects/ for terms and conditions.

Will I be charged to move my characters from these servers?

No. If you take advantage of the Free Character Transfer Service before Thursday, October 15, 2009 at 5:00 PM PT, you will not be charged to transfer your characters to one of the 13 destination servers including:

-          Ahazi

-          Bloodfin

-          Bria

-          Chilastra

-          Eclipse

-          Europe-Chimaera

-          Europe-FarStar

-          Flurry

-          Gorath

-          Radiant

-          Shadowfire

-          Starsider

-          Sunrunner

Where can I find out more information on the Free Character Transfer Service?

http://starwarsgalaxies.station.sony.com/freects/

What if my account is inactive/closed but I want to move my characters off of these servers?

You must reactivate your account by visiting the www.station.sony.com and entering a valid credit card or Game Time card. Once your account is active, paid, and in good standing you will be able to transfer your character using the Free Character Transfer Service through October 15, 2009.

What happens if I am not able to transfer my characters from these servers before October 15th 2009, can I move my characters after October 15th 2009?

Beginning October 16th, 2009 at 12:01 AM PT you will be able to contact Customer Support and for the standard Character Transfer fee of $50.00 you will be able to schedule a transfer for your character, eligible structures and inventory.

Please be aware that the Character Transfer Service from closed servers does not guarantee that all inventory items will be transferred. Due to the unique nature of moving a character from a closed server, the Character Transfer Service may take additional time to process.

For more information on the Character Transfer Service visit: https://store.station.sony.com/cts/...ertransfers.jsp

What if I don't want to change servers? 

Unfortunately, if you're on a server that's slated to be closed you will have to make the move in order to continue playing Star Wars Galaxies.

I like playing the game by myself and don't care how many players are on my particular server at a given time. Can you just leave me be and let me keep playing?

Sorry, but in an effort to improve the gameplay experience for everyone, all characters on the identified servers must be moved. We encourage everyone to take advantage of the Free Character Transfer Service before October 15, 2009 so that you can move your character at no charge.

Does this mean you're shutting down Galaxies?

No, not at all. We have lots of new content and updates planned for Galaxies and remain committed to making the game an enjoyable and engrossing experience. The server closure is an effort to improve the gameplay experience for all of our players.


Author: Draakull
Publish Date: Mon, 14 Sep 2009 15:23:19 GMT
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