taultunleashed logoCharged CC but didnt authorize transaction : General & Trouble Shooting
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Charged CC but didnt authorize transaction : General & Trouble Shooting

Posted: February 12th, 2007, 11:57 am
 
jocamo

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Today I purchased a premium account, or tried to. Filled out all appropriate info and when i clicked the submit transaction button I was taken to a message, cannot process transaction. Hmm ok so i check Credit Card and it was charged,However I have recieved no E-mail and if i try to log in too many times i am blocked. This is a new account I created so I could post. I just want to resolve issued w/ premium account Invoice # can be provided. I have also e-mailed payments.
I appreciate any help.

Thank you, Mark


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Posted: February 12th, 2007, 1:36 pm
 
kourath

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try pming Tault_Admin with this information, also provide a link to this topic.

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Posted: February 12th, 2007, 2:33 pm
 
jocamo

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Thank you Kourath


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Posted: February 12th, 2007, 11:59 pm
 
Tault_admin

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It was a gift card im assuming. Verisign is buggy with gift cards. Actually most online places are. Be carefull it will take a few days now but it will auto refund the payments. What happens is it will be charged but then its denied as it cant verify your area code since its a gift card (No real area code). Then its denied. However the problem is your cc company gets the request to refund the cc but you have to wait for your cc company to actually process it.

Try using paypal next time as it should work with thier gift card way. We are adding this in the signup area to make sure people can avoid these problems in the future.


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Posted: February 13th, 2007, 2:25 am
 
jocamo

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Thank you for assistance. Yes it was a gift card. Should I assume that account will not go through? And use a different form of payment?,,will pm this to you but will check both places for response.


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Posted: February 13th, 2007, 10:19 pm
 
Tault_admin

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Just select paypal for the payment method but select credit card.


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