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No access : General & Trouble Shooting

Posted: July 31st, 2009, 5:08 pm

Total Posts: 7
Joined: February 26th, 2005, 8:47 pm
tault_snowdove's Reps: 0
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I finally try to use the site after months of paying for it by the month and not using it to see that I am still being charged monthly for the account. Last charge July 4 but under it ,It says cancelled. I did not cancel account and even if i had I still have till august 4 but do not wish to cancel. So now why after not using the site for months and paying for it, can I not use the account. I am so disappointed that I was charged for so many months and did not use site that now that I wish to use it I cannot. Please fix.

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Posted: July 31st, 2009, 6:35 pm

Total Posts: 30068
Joined: November 9th, 2002, 9:57 am
Tault_admin's Reps: 1441
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Nope you never canceled. Im looking at your subscription and you have premium. I think you looked at the old subscriptions you have that say expired but as for premium you clearly have premium still and it has not been canceled :).

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