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No subscription but I'm being charged. : General & Trouble Shooting

Posted: June 28th, 2009, 9:34 am
 
vulcanius

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I need an admin to please message me. I got an email from PayPal saying I've been charged for a premium 1 year subscription. I previously cancelled the subscription I did have. Checking the site here shows I don't have an active subscription even though I was charged for it and I haven't had an active subscription in a couple years.

Thanks


Posted: June 28th, 2009, 3:35 pm
 
Tault_admin

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Thats odd just send me a quick message if you already havent then we can take care of this asap.


Posted: June 30th, 2009, 6:44 pm
 
vulcanius

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The pm should be in your inbox.


Posted: July 2nd, 2009, 4:59 pm
 
Tault_admin

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Check your PMS :)


Posted: July 22nd, 2009, 6:50 pm
 
vulcanius

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Please check your PMs again, I'm still awaiting a response. I expected this to be solved a couple weeks ago.


Posted: July 23rd, 2009, 7:18 pm
 
Tault_admin

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Did you get a response. My inbox is clear so you should of gotten one :)


Posted: July 24th, 2009, 9:05 pm
 
vulcanius

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I was originally told to file a PayPal dispute and I did on July 5th, at the same time I PMed back that I had done so. I sent another PM on the 19th as I received an email from PayPal that the dispute would automatically be closed on the 22nd due to timing out. Nothing was ever done with the dispute so it did timeout and I sent a third PM the day after, on the 23rd, at the same time that I posted my last message here on this thread.

EDIT: Also I'd like to point out that because the dispute closed I cannot open another dispute.


Posted: July 27th, 2009, 1:35 pm
 
Tault_admin

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No worries valcan ill refund you. I told you originally i believe to email me once you make the dispute. Its just for the record. Anyways youll be getting your refund later today. Any problems just email me :). Locking this post as your problem is fixed.


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