Support is a tad slow on weekends. But weekdays you are fine. Anyways checking your account now give me a few minutes to figure out what happened. It shows you attempted to pay but it didnt complete. Right now im checking to see if you did an echeck, then making sure you where under the right account name, then checking to see if you tried to join under the wrong time. If paypal shows it went thru we will give you temp premium while we trace it so your account wont have problems in the future