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 Paid for Premium, have recipt - been billed - but no premium : General & Trouble Shooting
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| Posted: June 15th, 2007, 2:25 am
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gambitx
gambitx's Reps:
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i got billed 2 times, and i still don't have premium access. can you please fix this.
Is there a number i can call? or live support?
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| Posted: June 15th, 2007, 7:53 am
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Tault_admin
Total Posts: 29974
Joined: November 9th, 2002, 9:57 am
Tault_admin's Reps: 1444
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Already sent you a link. Locked 
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| Posted: June 15th, 2007, 7:29 pm
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gambitx
gambitx's Reps:
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Tault_admin (!empty($user->lang['WROTE'])) ? $user->lang['WROTE'] : ucwords(strtolower(str_replace('_', ' ', 'WROTE'))): Already sent you a link. Locked Sorry but i have not received a link. and my bank statement still show's me being charged twice. I also still have basic account.
email gambitffxi@yahoo.com.
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| Posted: June 16th, 2007, 6:57 am
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ibanez
Total Posts: 3
Joined: September 8th, 2005, 5:31 am
ibanez's Reps: 0
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I have paid my premium access and subscribed. it even says I have an active subscription, however when I go onto the Forums to view the content it sends me to the screen asking me to subscribe, and underneath shows my ACTIVE subscription on top of my expired one.
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| Posted: June 16th, 2007, 8:01 am
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Tault_admin
Total Posts: 29974
Joined: November 9th, 2002, 9:57 am
Tault_admin's Reps: 1444
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Messages sent to both of you
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| Posted: June 16th, 2007, 8:50 am
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ibanez
Total Posts: 3
Joined: September 8th, 2005, 5:31 am
ibanez's Reps: 0
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Through the site or Email?
I have no new messages from you on PM or Email.
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| Posted: June 16th, 2007, 11:21 am
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Tault_admin
Total Posts: 29974
Joined: November 9th, 2002, 9:57 am
Tault_admin's Reps: 1444
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Just did a pm. Just sent another one
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| Posted: June 17th, 2007, 8:26 am
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xopher
xopher's Reps:
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Same issue. Paid through paypal. Have receipt, still basic account.
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| Posted: June 17th, 2007, 11:22 am
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lilfisher
Total Posts: 6810
Location: Corona, California
Joined: March 1st, 2005, 12:13 pm
lilfisher's Reps: 63
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| Posted: June 17th, 2007, 1:06 pm
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xopher
xopher's Reps:
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Man. I should have just paid by card. Maybe I can get him to refund that and I'll just pay by card today.
Do you know how often the admin is on? I've been waiting for like six hours >.>
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| Posted: June 17th, 2007, 6:40 pm
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lilfisher
Total Posts: 6810
Location: Corona, California
Joined: March 1st, 2005, 12:13 pm
lilfisher's Reps: 63
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usually atleast once a day but can be more or can be up to 72 hours when he logs in. hell i dont log in very much anymore due to personal problems that are happening so people can have it
_________________
Click to buy a premium account
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| Posted: June 18th, 2007, 7:40 am
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Tault_admin
Total Posts: 29974
Joined: November 9th, 2002, 9:57 am
Tault_admin's Reps: 1444
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Actually paypal is fine is just when someone uses a pending e check. I wish i could refund them but paypal wont allow that anyways. Then its just the matter of sending them 24.95 but if someone cancels the e-check early then we are out the money.
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| Posted: June 18th, 2007, 3:55 pm
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xopher
xopher's Reps:
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Well, I paid through paypal and I'm still not premium. Can you help?
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| Posted: June 19th, 2007, 6:20 am
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Tault_admin
Total Posts: 29974
Joined: November 9th, 2002, 9:57 am
Tault_admin's Reps: 1444
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yea just pm real fast with your paypal email addy and i can tell you whats up asap.
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| Posted: June 19th, 2007, 6:28 am
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xopher
xopher's Reps:
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PM is broken apparently.
My paypal info is
xopher.paypal (at) gmail (dot) com.
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Paid for Premium, have recipt - been billed - but no premium : General & Trouble Shooting
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