Paid for upgrade of service, but no reply or upgrade : General & Trouble Shooting

Dear TAUNT-UNLEASHED,
I have bought an upgrade of service for 1 week from you, but yet not upgrade has been achieved.
I am still awaiting and it has been nearly 24 hrs now (23:08). But the service through you for my account still hasnt been upgraded to Premium.

I have bought the service for 1 week as due to that I wanted to use the Exploit for the RF Online (duping method....especially).

Please can you take this in to a consideration of matter, or full refund of my money back into my account please as it is time consuming, and that it is delaying of the usage of your service...(I am loosing the money of what I have paide for £6 -- 1 week).

here is the confirmation

I did not want the Subscription to go on for more than 1 week as I only play on 1 game, so it has been cancelled. except for the only 1 week of usage.
but if there is another games I'll be playing, I will be willing to contribute to pay for another 1 week package at some time from you (or more), but not for the full weekly of subscription, sorry and thanx.