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Payed for Premium Membership, but has not been upgraded. : General & Trouble Shooting

Posted: October 4th, 2009, 1:33 pm
 
lt2472

Total Posts: 4
Joined: September 30th, 2009, 10:17 pm
lt2472's Reps: 1
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Hey,
I just payed for a premium membership, and i received a paypal reciept, however my account hasnt been upgraded, nor do i see anything under my accnt for payments made.

If i could get some assistance that would be fantastic :)

-Thanks


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Posted: October 4th, 2009, 11:45 pm
 
yrenalol

Total Posts: 8
Joined: April 25th, 2007, 6:26 am
yrenalol's Reps: 0
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i have same problem plz we need assitence fast

Horrible service plz contact whit us.


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Posted: October 5th, 2009, 5:03 pm
 
Tault_admin

Total Posts: 30069
Joined: November 9th, 2002, 9:57 am
Tault_admin's Reps: 1440
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administrator
Mod in Training
First lets start with yrenalol.

I already messaged you. I told you that you joined under the account yrena. You are saying you didnt but your paypal invoice matches it as well. What you did was you create 2 accounts and you had auto login enabled so when you logged into our payment area you had your account yrena selected and not your other one.

Now we can fix that problem and move premium to your other account, but please do not say that we didnt help you. I messaged you right away when you sent me that message to me. :)

As for lt2472

Sure just send me a quick message with your paypal subscription id so i can look it up in the system and help you figure out whats going on :)


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Posted: October 6th, 2009, 1:09 pm
 
lt2472

Total Posts: 4
Joined: September 30th, 2009, 10:17 pm
lt2472's Reps: 1
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Thanks admin , sent you a PM with paypal details,

if you need anything else just ask!
thanks :)


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