Vanguard Forums FAQ(0) : Vanguard News

Vanguard Forums FAQ(0)
We'd like to help you to learn how to use forums effectively. At the very top of the Vanguard Forums you'll find a Station.com logo on the left and some links to the middle and the right.

-Station.com - Clicking on the logo will take you to the main Station.com website, where you'll find a list of all our games, links to trials for the games, SOE blogs, Station Launcher and more.
-Sign In / Change User - If you already have a Station.com account, click here to sign in, or to change users if your computer is currently logged in with a different account.
-Join Free - If you don't have an account yet, this is the place to start. Get registered and then start using the forums.**
-Why Join? - Need a little convincing about why you should register with Station.com? Click here for more information.
-Search Knowledge Base - The Knowledge Base is SOE's home for all helpful information. Type your keywords here and hit "Go" to bring up the Knowledge Base's matching results.
- SOE - Links to the SOE website where you can find career opportunities, Station store, etc.

**NOTE: If you don't have a Station account, you'll need to click on Join Free and register in order to post on the forums. (It's free and easy!) If you don't have an active subscription to Vanguard, you cannot post in the Vanguard forums.

Just below those links are additional links to:

-Games - This will take you to the main Station.com website, where you'll find a list of all of our games, game trials, blogs, etc. It's the same as clicking on the Station.com logo above.
-Community - The Community website the place to find our Station Community forums, SOE Podcasts, news, events, forums post of the week, fan art gallery, the Community blog, and more. This area is for the general SOE player community and doesn't focus on a single game. Everyone is welcome!
-Store - The Station Store is your one-stop-shop for digital downloads, subscriptions, and game cards, as well as game-themed clothing, game guides, and other cool stuff.
-My Account - This is where you'll manage your Station account online.
-Help - The Help link takes you to our support site, where you'll find help for all of our games, along with a place to check on your CS service tickets, the CS blog, and important announcements.
-Search - Search takes you to an advanced search page so you can scour the forums for specific keywords or user names.
-Recent Topics - See the topics most recently commented on, with the newest appearing at the top.
-Member Listing - Clicking here will bring up a paginated, alphabetical list of all registered forum members.
-Back to Home Page - This link will always take you back to the main forum page, no matter where you are in the forums.

If you are signed in, you will also see the following links after "Back to Home Page":

- My Profile - Takes you to your forum profile. Here's where you can put general information that you want to share about yourself, including IM contacts, a bio, and a signature, select a forum skin, set preferences, pick an avatar image, and privacy settings.
-My Bookmarks - A list of any topics you have bookmarked.
-Switch Personas - If you would like to post as a specific character on your account instead of your forum ID, click here to make that change.
-Private Messages - Forum members can send and receive private messages within the forum community. If you have any new messages, a number in parenthesis will appear; "Private Messages (3)". You can also click here to send a message to someone.
-Logout [ID] - Click here if you wish to log out of the forums.

The area below the banner shows the date and time the page was loaded last, along with another link back to the main forum page.

-Customer Service Tracker - A list of the most recent topics started and commented on by members of the Customer Service team.
-Developer Tracker - A list of the most recent topics started and commented on by members of the Development team. This includes both programmers and designers, as well as some other team members.
-Vanguard QA Tracker - A list of the most recent topics started and commented on by members of the Quality Assurance team.

If you are signed in, you will also see a link to the right of the trackers: Read new messages since my last visit. Pretty self explanatory.

The large gray area titled "Announcement" is set up by Vanguard's Community Relations Manager and contains important information for all of our players.



Vanguard is on the social media so let's follow Vanguard on Facebook.

-Facebook - Links to the Vanguard Facebook page.

If you feel comfortable going in and browsing around or even posting at this point, go for it! If not, that's ok. Take your time feeling your way around the place and soon enough you'll be a regular chatterbox with your fellow players.

Before you get too far into the forums, it's a good idea to read the Forum Rules of Conduct.

It's also advisable to read the announcements and sticky threads at the top of each forum you go into, because very often we've stickied important topics, or ones that are a good reference for the topics in the forum.

You'll find a description of each forum on the main page, so they should be pretty self-explanatory, however there are one or two that you might pass over if you didn't realize they were there, or that need some explanation.

Telonian News

These three forums are your first stop for official news from SOE and the Community Relations Team, as well as other community news from our players. It's a good idea to check the Official News board often to find out about server and forum downtime and maintenance, promotions, game updates, and more.

-Vanguard Announcements - As the name implies, this forum contains official news and information about the game.
-Community News - Official articles and features that you will see on the Vanguard Players website.
-Update Notes - This board contains details on updates we make to the game.

 

Support Forums

-Performance Support - Discuss performance issues (video, sound, crashing, etc.) in this forum.
-Connection Support - Discuss connection issues (Launchpad, network, router, installation issues, etc.) in this forum.
-Account Related Support - Discuss account issues (billing, password, subscription issues, etc.) in this forum
-General Tech Support Issues - Have a technical question not covered by one of the other Tech forums? Post it here!

 

Vanguard Discussion

These are the forums that you can discuss about Vanguard with the fellow players.

-Gameplay Discussion - Post here to discuss aspects of Vanguard gameplay.
-Game Issues - Post game relating issues and discuss them here.
-The Newbie Yard - If you are new to the game, post questions here.
-Off Topic Discussion - Discuss anything you would like that are not related to the game and have fun!
-The Tooth and Nail Tavern - Everyone is welcome at the tavern! Sit down, have a drink, and share your adventurous stories.

 

International

The last grouping on the page will take you to our international forums, for the German, French, and Japanese communities. All players are invited to visit our international friends on their forums, and occasionally you may meet some of them on the English forums as well.

-Deutschsprachige Foren
-Les Forums de la langue Française
-Japanese Forums

There is one other not-very-intimidating section of note at the very bottom of the forums page we can cover in this part of the guide.

The Who is Online section shows just that...who is online and currently logged in to the forums. You'll notice that different names are different colors, and some are bolded fonts. Here are the important ones to know to start:

-Bold Red names - Vanguard team members, Community Relations team members and forum administrators
-Bold Light Orange names - SOE Technical Support, Game Masters and Quality Assurance representatives
-Bold Dark Green names - Forum Moderators

If you have questions or comments about this guide, come on over to the forums and talk about them in Vanguard Forums.


Author: Raijinn
Publish Date: Mon, 15 Jun 2009 14:45:45 GMT
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