Newest Info On Preorders and Forums From DF Team : DFO - General / Guide - Discussions - Page 2

3.00 PM GMT

We didn’t manage to completely eliminate the sync issue affecting players in the game earlier today. Our real-time monitor alerted us of this as soon as we brought up the server and players started entering the game. We need to take more time to address this. There is no ETA as of yet. We’ll keep you posted on any developments.

The Stratics IRC server irc.stratics.com has numerous channels available for chatting about the game and the ongoing issues. The #Darkfall channel is currently moderated to prevent chatting so we may use it as an update method, however there are several other open channels such as #dfchat and #darkfall-tmp. The forums will remain closed until the game is fully available so that we may use this front page as a reliable update method as well.

Well I got to see the character select screen. What a tease man. Maybe they will be up soon. Think everyone tried to log on at once and the servers took a !@#$%^&*!

5.00AM GMT

Servers are up. The bug we encountered was something new we saw no sign of during months of testing. It was difficult and time consuming to eliminate. We apologize for the downtime; we’ll be monitoring the server performance closely in order to deal with anything that comes up. Thank you for your patience.

5.22AM GMT

Servers will be up shortly after we deal with a log-in issue some players have reported to us.

9.30AM GMT

The servers have been up and running smoothly for the past 3 hours. The bug we encountered was difficult to find because it surfaced in an area which has been working flawlessly for a very long time. We apologize for the downtime; we’ll be monitoring the server performance closely in order to deal with anything that comes up. Thank you for your patience.

We're looking into some user reports about getting an account not active message. We suspect this is a problem with the account management. Until this is resolved we have no ETA on new orders, but our partners have been working to identify the source of the problem.

We would recommend that in order to minimize queuing, players should bind outside the starting areas.

7.00 PM GMT

Servers have been up all day and running smoothly. There are minor issues we're on top of and we'll issue a quick patch sometime tomorrow morning European time.

One issue that has been reported to us by a few users is related to long queuing times. Queuing times can be drastically reduced, even eliminated if you bind away from the starting areas.

We got to the bottom of the account not active issue and we're mopping up after it at the moment.

We hope we'll be able to open up sales sometime soon but we need to make a thorough check of the account management system before we do so as to prevent more unnecessary inconvenience to the users.

We will keep you updated as much as possible on any developments. We would like to thank you for your patience again for bearing with us through the initial setbacks we faced.

The Darkfall Team

If there's someone who missed out the 2 last posts, here they are.



Latest: 10.25 GMT
We have brought down the servers for scheduled maintenance and patching. We apologize for the abrupt take-down. New ETA is 3 hours, we'll try to be up as soon as possible.

The game has been up consistently without much incident. We are monitoring the situation and keeping track of any issues players have to report.

We will bring down the servers for a patch in a few hours. Estimated downtime will be up to 2 hours for this. The patch contains optimizations of the server and client and various fixes to issues we’ve noticed in the game.

To address an issue reported by players: We generally frown on unattended macroing and if you use macros you do so at your own risk, but it should be mentioned that spamming spells and any macroing WITHIN the protective radius of the guard towers in the starting areas will result in a kick, and repeated offenses could result in a ban.

Support structures will also be available within the next couple of days to improve our responsiveness to your reported issues.

About Darkfall availability, we will give advanced notice for when more copies will be available. We need to run a few tests first to make sure things have improved and we will let you know when we officially make more copies of the game available. Availability is throttled because we need to make sure that the server population is having as good an experience as possible before we introduce more people and more servers. We hoped to be further along but have been held back by the account management system. We’ve made several optimizations since, and we’re working on a permanent solution as soon as possible.

Communication is still at a bare minimum, but this will improve steadily as things smooth out in the next few days and weeks. The forum downtime in the first 36 hours happened because of extreme load, making the forum unusable. We had to bring it down in order to be able to post status reports, and decided to keep it down until we were done fighting through our initial setbacks.

We’ll keep you posted on any developments.

Thank you
The Darkfall Team

The servers will go down for scheduled maintenance at 8.30 GMT today Monday March 2nd.

ETA is about an hour for servers to be back up.

Thank you,

The Darkfall Team

Yea its still up and down. The reg servers are up but not working.