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EQ2 - A reminder about tonight’s downtime… -09/24/2007 : EverQuest 2 General Discussions

Posted: September 24th, 2007, 7:35 pm
 
Gaming-News

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Beginning at 11:30 p.m. PDT on Monday, September 24th, all SOE services will be unavailable so that we can perform significant upgrades to our authentication and account management systems.

Currently we expect this maintenance to take approximately 14 hours. But as first indicated, it could extend to as long as 24. Customer service, chat and support will also be unavailable at this time. Phone support will still be accessible. SOE websites will indeed be inaccessible at that time but there shall be an automatic site redirect that will be continually updated throughout the day as to the progress of the maintenance.

We apologize for this interruption, however when service is resumed you will have an enhanced user experience to manage your accounts at Station.com.


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Posted: September 25th, 2007, 11:44 am
 
b9092000
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Updated at 10:36 am PDT on 9/25/07

While we had certainly hoped to complete the upgrade operations within a fourteen hour window, things can change fast in an operation of this scale. Our current estimates are that the game servers will come back up at approximately 2:00 PM PDT, and all SOE websites will return by approximately 5:00 PM PDT.

We will update this page hourly to keep you fully informed of our progress, and would like to thank you for your patience during the upgrades.

Customer service, chat and support will also be unavailable at this time. Phone support will still be accessible


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