Towards the beginning of this month, there were some issues with the server that prevented many players from entering the game. The counter on their items however continued to count-down, which reduced the efficacy and use of the items.
We apologize for this massive inconvenience, and as reparations, we have added 2 days time to all premium items for users who currently have them(premium items) equipped and activated.
This compensation has already been distributed, and we truly hope users understand how much we regard their satisfaction.
We truly appreciate the patience and understanding from our users as we continue to strive to make Hero Online an enjoyable and great experience.
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