Due to the fact that screen shots do not clearly prove that someone is speed hacking, we ask you to provide us with FRAPS instead. FRAPS is a method where you can capture what you see on your screen into a video clip.
Once you have the clip saved, we ask that you upload it to a web-based file sharing programme and send us the link through Customer Service Center.
There are some points that we require to accept the clip as proof.
1. The clip must CLEARLY show the accused participating in the act. If the clip is too short, we may not accept it.
2. The clip CANNOT be modified in ANY way. This includes censoring parts of the clip and/or adding music.
3. Name of the accused MUST be shown CLEARLY.
Although we ask you to use this method to expose speed hackers, we are not limiting the use of FRAPS to this purpose only. Please feel free to use FRAPS to prove to us of other "illegal" activities that occur in game.
Thank You
Regards,
The Knight Online Team.
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