Phone support will be unavailable on Monday, September 3, 2007 in observance of Labor Day. In-game GM support will also be limited on September 3 as the GM team observes the holiday with their families. Phone support will return to its normal hours of 10:00am through 7:00pm PST on Tuesday, September 4, 2007.
E-mail support is available any time at
http://www.station.sony.com/en/support/.