Account disabled : General & Trouble Shooting

Posted: July 18th, 2013, 2:03 am

xenocyde

Total Posts: 5
Joined: September 12th, 2012, 4:46 am xenocyde's Reps: 4

My account has been disabled while i was trying to cancel my monthly subscription. What now? I just need to cancel the monthly subscription, please help. It says i have to contact the webmaster but i can't find any contact mail.

Posted: July 18th, 2013, 6:00 am

sukotto

Total Posts: 29
Location: Scotland & Australia
Joined: July 9th, 2013, 4:08 am sukotto's Reps: 28

await a response here also you can pm the administrator to ensure he gets your message next time he is online

Posted: July 18th, 2013, 6:24 am

xenocyde

Total Posts: 5
Joined: September 12th, 2012, 4:46 am xenocyde's Reps: 4

Who is Admin?

Posted: July 18th, 2013, 1:47 pm

Tault_admin

Total Posts: 29974
Joined: November 9th, 2002, 9:57 am Tault_admin's Reps: 1444

If you cancel your payment.. your account wont be disactivated.

I just checked your account and its still active. (Hence the little blue premium under your name)

Posted: July 18th, 2013, 2:39 pm

xenocyde

Total Posts: 5
Joined: September 12th, 2012, 4:46 am xenocyde's Reps: 4

Maybe i haven't made my self clear enough.

When i try to go to subscriptions, I have to provide id data again. I input the data and i get 'Your account has been disabled. Contact site webmaster for details". I can't access my subscription panel to cancel my monthly premium subscription.

Posted: July 18th, 2013, 3:03 pm

Tault_admin

Total Posts: 29974
Joined: November 9th, 2002, 9:57 am Tault_admin's Reps: 1444

xenocyde (!empty($user->lang['WROTE'])) ? $user->lang['WROTE'] : ucwords(strtolower(str_replace('_', ' ', 'WROTE'))):

To cancel, go into your paypal account. Click on the last payment.. and then on the subscription-XXXXXX then click cancel.

Posted: July 19th, 2013, 12:00 am

xenocyde

Total Posts: 5
Joined: September 12th, 2012, 4:46 am xenocyde's Reps: 4

I think i managed to cancel now, please confirm. Also, can I somehow get back the money I was charged on the months of May, June and July? I thought i was making a one-time payment when I got charged in April, didn't know it was recurring every month.

Posted: July 25th, 2013, 3:28 am

Tault_admin

Total Posts: 29974
Joined: November 9th, 2002, 9:57 am Tault_admin's Reps: 1444

Its pretty straight forward when you are forwarded to the paypal site. It clearly states every month. But I'm glad ya got it cancelled if you dont want to be here.