help, after 1 month account downgraded to basic? : General & Trouble Shooting

Hey, i upgraded my free account to premium last month.
Have the transaction details, but now kicked to free account...should have lasted 1 year from my understanding.

Can someone toss me an email so i can email and get this sorted out? thanks or direct me to the area to go to to properly address this. thanks.

Its under rylox1 not rylox117. People need to stop using 2 accounts

>< bah thank you