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Premium Access : General & Trouble Shooting

Posted: September 16th, 2006, 12:18 am
 
acetch
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I purchased the premium membership the other day, but it is still not showing up under my subscriptions. I paid via credit card (not paypal) and it has been billed already. I PM'd taunt admin but still have not head anything back. If someone could fix this it would be great.

Thanks


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Posted: September 16th, 2006, 12:45 am
 
lilfisher

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by creditcard you used verisign. please PM tault_admin the information once again because he has to double check if it the transaction went through. then he will upgrade you manually. verisign never has a automatic upgrade by how their system interacts with ours

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Posted: September 16th, 2006, 10:41 pm
 
pappalazz
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i have had the same problem i payed via paypal and did get premium member access for a few days but nowi cant get access and it only shows free basic membership in my subscriptions. pls help


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Posted: September 17th, 2006, 12:00 am
 
lilfisher

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please pm tault_admin your transaction ID and what e-mail you paid from to have this fixed asap

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Posted: September 17th, 2006, 7:47 am
 
pappalazz
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i have sent my details to admin but still no fix


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Posted: September 17th, 2006, 9:08 am
 
lilfisher

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if you sent another pm after i asked the question it should be less than 24 hours until its fixed. if you havnt please pm him again. occasionally ta will miss a pm and not reply or do anything to him due to the multitude of pm's he gets a day

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Posted: September 17th, 2006, 7:18 pm
 
Tault_admin

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You should get a response shortly today. We have been looking over it.


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