taultunleashed logoPremium account help.. : General & Trouble Shooting
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Premium account help.. : General & Trouble Shooting

Posted: October 22nd, 2006, 7:01 am
 
crypttest
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I bought an Premium account but it say i still have the free membership.. wut do i do??


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Posted: October 22nd, 2006, 10:02 am
 
lilfisher

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send tault_admin a pm with your transaction id/e-mail paid from if it was from paypal or the transaction information to tault_admin if it was via verisign.

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Posted: October 22nd, 2006, 11:21 am
 
crypttest
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Thanks but when do you think i will get a fix to my problem??


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Posted: October 22nd, 2006, 11:50 am
 
lilfisher

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usually within 12 hours but it can take up to 72 hours depending on the conditions of the server and how busy tault_admin.

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Posted: October 22nd, 2006, 12:09 pm
 
crypttest
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Ok i dont know if this has any effect on me not getting premuim but ill say it anyway... when i was purchasing premium it said account name and pass or w/e i put in a different screen name hoping it would create a new account when i got the payment confromation e-mail i tryed to login on the account i put premium on, but it says account is not valid or not activated... is this the reason why i dont have it??? and since i couldnt get on that account i had to complain on his one.


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Posted: October 22nd, 2006, 12:26 pm
 
lilfisher

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what was the name of the other account?

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Posted: October 22nd, 2006, 1:31 pm
 
crypttest
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warp910


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Posted: October 22nd, 2006, 6:07 pm
 
crypttest
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How will i know when my problem is fixed?? Will the admin PM me or will i get an e-mail or somthing??


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Posted: October 23rd, 2006, 1:35 am
 
lilfisher

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sorry soon after that post i went away for a bbq at a friends house, been a month so we had to catch up finally. when it is fixed you should get a pm saying its fixed. the account you listed did not exist in the database

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Posted: October 23rd, 2006, 2:09 am
 
crypttest
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so ill never get wut i payed for???


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Posted: October 23rd, 2006, 9:08 am
 
lilfisher

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you will, you just need to be patient. as i said wait between 12 and 72 hours to get it fixed.

not much i can do to help as i am a moderator

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Posted: October 26th, 2006, 2:14 pm
 
crypttest
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Its been four days still no pm back anything else i can do??


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Posted: October 26th, 2006, 6:09 pm
 
Tault_admin

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PM me again.


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