taultunleashed logoPremium Account? or what is it? : General & Trouble Shooting
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Premium Account? or what is it? : General & Trouble Shooting

Posted: January 13th, 2006, 3:33 pm
 
crimsonrellik
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I clicked the Upgrade to Premium Account link and was presented with an option screen that left me flat out confused:

My choices selectable under Add/Renew Subscription were simply only two things;

Free Basic Membership (free)
Access to MMORPG Guides and Secrets ($24.95)

Firstly, don't I already have a FREE membership if I was able to login to get to this screen? Why am I able to go thru the motions of that again?
Secondly, Is the 'Access to MMORPG Guides and Secrets' what is considered the 'PREMIUM Account'? If so, why be so damn vague and just say 'Premium Membership' there instead.
Lastly, how about some more information or descriptions on that screen to clear this us for people.

----

Now, I have chosen to pay for the 'Access to MMORPG Guides and Secrets' (assuming this is the premium) and have a PayPal receipt in my email. When or how long does it take for this to become active?

Do I need to PM to gain access? Iknow... I read the sticky... it is about as clear as the rest of your website.

I am not trying to talk down on your website, but maybe it is my ignorance that has me confused.

--Needing Help--
CrimsonReLLiK :o


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Posted: January 13th, 2006, 5:29 pm
 
Tault_admin

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Premium is the same as access the guides and secrets. I wouldnt think that would confuse anyone we can change it but we have it set up let that to help people not confuse them.

As for your account seems maybe you paid with a echeck that hasnt cleared im assuming if you paid and you arent premium.

If thats not the case just message me with your paypal email addy and your problem. We can fix it asap.


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Posted: January 14th, 2006, 12:31 am
 
crimsonrellik
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Your broken english is almost confusing enough.
But I appreciate your rather quick response.

I did use my paypal account which is setup to pay u immediately.

I PM'd you.


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Posted: January 14th, 2006, 11:32 am
 
Tault_admin

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Haha brokden english. No i just try to use small words as much as possible because we have a variety of people from other countries. Yea it will come across not as grammer specific but it helps people who dont have english as thier main language.


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