I thought this was some pretty interesting insights from Tseric of Blizzard regarding the question about comparing addition slots or a new character in terms of server space (which has the bigger impact). Have a listen...
You aren't running queries to the server for characters you aren't logged into. So, while 'space' is part of the issue, it isn't the whole of it. Inventory is one of the first and most serious considerations and debates between a programmer and a designer. The programmer knows how repeated and large searches of a database are going to crush performance, which inventory does very well (thousands of players gaining, losing, equipping or swapping items). The designer wants to allow players enough room for their customized character. They invariably cross paths over this.
With that being said, it is not in your best interest to issue vague demands about physical limitations of technology. If you think saying "it takes up too much server space" is counter-productive, then I would simply retort that it is also counter-productive to insist that you can change such a complex but real situation by wish or demand alone.
Thanks
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