We've been getting a lot of calls about the character slot change, so to try to let everyone know what we're doing all at once, here's an announcement about the subject.
First of all, there were lots of accounts out there that had extra character slots beyond the limits of their current subscription.
We made a recent change that fixed that issue and brought the limits back to where they were supposed to be.
However, we did that change without prewarning you folks…which was an error on our part.
So we're going to do a one-week rollback on that change to allow you to shuffle stuff around on your characters and ensure that the characters you want are left in your remaining slots before we reimplement the change.
On Tuesday, August 24th, we'll roll back the change. At that time, you'll be able to access all your characters, regardless of our account slot limitations.
For one week (7 days) you can freely exchange stuff back and forth between your characters.
Then on Tuesday, August 31st, we'll reimplement the fix and accounts will be restricted to their proper number of character slots.
BEFORE AUGUST 31st, just make sure that the last characters you log into the game are the ones that you want to keep. Then, when we reimplement the fix, you'll be left with your most recently-logged characters, and you'll be good to go.
We apologize for the inconvience we created by not pre-announcing this change. But this should let you do all the shuffling you need to do before the fix goes back in.
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